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SoundThinking Blog

The Conversation Driving Public Safety Forward

CEO Corner

Expert Insights

Ralph Clark
Ralph Clark

Ralph Clark

President and CEO

Ralph Clark has been leading SoundThinking (formerly ShotSpotter) since 2010 as President and CEO. Clark led the transformation of ShotSpotter to a SaaS based business model ultimately taking the company public in 2017 and expanding it to become a leading platform based next generation public safety solutions company engaged with over 250 public safety agencies globally. Ralph has more than 30 years of corporate, financial and organizational leadership and was most recently prior to SoundThinking, the President and CEO of GuardianEdge Technologies Inc. where he drove a successful exit with its acquisition by Symantec. Earlier in his career he worked for IBM as a larges systems marketing representative and manager and post business school as an investment banker with Goldman Sachs and Merrill Lynch. Ralph received the 2019 EY Entrepreneur Of The Year® Award for Northern California. Community service is a priority. He is a former board member and chair of Pacific Community Ventures, former board member and chair of the Oakland Boys and Girls Club, former trustee and Vice-Chair of the Oakland Museum of California, and former trustee of the American Conservatory Theater. Ralph currently serves on the Board of Directors of TriNet (TNET), a leading public company PEO firm, where he chairs of the Nomination and Governance Committee, is a Board member of Glowforge, a Seattle based venture capital backed connected 3D laser printing company and serves on the Harvard Business School’s California Advisory Board. He holds a B.S. in economics from the University of the Pacific and an M.B.A. from Harvard Business School.

<strong> Community trust • Tech accountability • The future of public safety</strong>,
Medha Bhadkamkar
Medha Bhadkamkar

Medha Bhadkamkar

Vice President of Engineering

Medha Bhadkamkar is the Vice President of Engineering at SoundThinking, where she leads engineering efforts for the company’s public safety solutions, including CrimeTracer and SafePointe. With over 20 years of experience in driving digital transformation, Medha is known for her ability to combine deep technical expertise with strategic business insight to deliver scalable, data-driven solutions that drive growth and innovation. A seasoned leader in AI/ML, DevOps, and data platforms, Medha is currently spearheading the development of an AI-DevOps organization and an internal AI/ML Center of Excellence—aimed at accelerating innovation across both customer-facing products and internal initiatives. Medha’s career spans leadership roles across high-tech industries where she has built and scaled engineering teams, led mission-critical transformation initiatives, and consistently delivered high-impact results. Her customer-centric mindset, collaborative leadership style, and passion for using technology to solve real-world problems make her a trusted partner across business, product, and engineering teams. She holds a doctorate in Computer Science and and MBA, and brings a rare blend of technical depth, operational excellence, and visionary leadership to every role she takes on.

<strong>Industry Expert • Thought Leadership</strong>
Tom Chittum
Tom Chittum

Tom Chittum

SVP, Forensic Services

Tom is SVP of Forensic Services at SoundThinking. His team supports the effective application of products in investigations, forensics, and litigation. He has 27 years of federal law enforcement experience and was formerly the Chief Operating Officer of the ATF.

<strong>Crime Gun Intelligence • Crime Gun Investigation • Forensic Services</strong>

Expert Insights

Robert White
Robert White

Robert White

Robert White is a former police chief with over forty years of law enforcement experience. He is frequently consulted for his expertise as a major American chief executive. With a focus on increasing transparency, work efficiencies, and key partnerships between police officers and communities, he has earned a reputation as a leader with a keen understanding for implementing cultural change. He is currently a customer success director at SoundThinking.

<strong> Industry Expert • Law Enforcement • Public Safety Technology</strong>Read About The Author

Expert Insights

Ian Lester
Ian Lester

Ian Lester

Ian Lester has over a decade of experience working alongside SoundThinking. During that time, he has managed ShotSpotter deployments and the integration with other technologies, including drones and Eye-in-the-Sky services. He oversaw and managed ShotSpotter deployments in Kruger National Park, Cape Town, and Nelson Mandela Bay. Ian is considered an expert on drones and related surveillance technologies and their integration with ShotSpotter. In addition to his SoundThinking responsibilities, Ian founded Beyond Wireless, an IOT company focused on integrating technologies in the public health and public safety sectors. Example clients include the World Health Organization, UNICEF, the International Committee of the Red Cross, and the Pan American Healthcare Organization.

<strong> Industry Expert • Public Safety Technology • Thought Leadership</strong>Read About The Author