Back to top

SoundThinking Blog

The Conversation Driving Public Safety Forward

CEO Corner

Expert Insights

Ralph Clark
Ralph Clark

Ralph Clark

President and CEO

Ralph Clark has been leading SoundThinking (formerly ShotSpotter) since 2010 as President and CEO. Clark led the transformation of ShotSpotter to a SaaS based business model ultimately taking the company public in 2017 and expanding it to become a leading platform based next generation public safety solutions company engaged with over 250 public safety agencies globally. Ralph has more than 30 years of corporate, financial and organizational leadership and was most recently prior to SoundThinking, the President and CEO of GuardianEdge Technologies Inc. where he drove a successful exit with its acquisition by Symantec. Earlier in his career he worked for IBM as a larges systems marketing representative and manager and post business school as an investment banker with Goldman Sachs and Merrill Lynch. Ralph received the 2019 EY Entrepreneur Of The Year® Award for Northern California. Community service is a priority. He is a former board member and chair of Pacific Community Ventures, former board member and chair of the Oakland Boys and Girls Club, former trustee and Vice-Chair of the Oakland Museum of California, and former trustee of the American Conservatory Theater. Ralph currently serves on the Board of Directors of TriNet (TNET), a leading public company PEO firm, where he chairs of the Nomination and Governance Committee, is a Board member of Glowforge, a Seattle based venture capital backed connected 3D laser printing company and serves on the Harvard Business School’s California Advisory Board. He holds a B.S. in economics from the University of the Pacific and an M.B.A. from Harvard Business School.

<strong> Community trust • Tech accountability • The future of public safety</strong>,
Intel Hub

Mission-critical information featuring the latest technology, expert tips and tricks, and success-driven strategies—all in one place.

Find Out More

Expert Insights

Tom Chittum
Tom Chittum

Tom Chittum

SVP, Forensic Services

Tom is SVP of Forensic Services at SoundThinking. His team supports the effective application of products in investigations, forensics, and litigation. He has 27 years of federal law enforcement experience and was formerly the Chief Operating Officer of the ATF.

<strong>Crime Gun Intelligence • Crime Gun Investigation • Forensic Services</strong>

Customer Stories

See More Stories
ShotSpotter Impact
Law Enforcement
ACJ+2

Anthony Carter | Chris Crawforth | Jeff Liu | Stuart VanHoozer | Wesley Haynes

East Palo Alto PD

West Columbia Police Chief Marion Boyce shares a touching story about a resident who, after ShotSpotter was implemented, felt safe enough to enjoy her life again. Once saying, &#8216;I&#8217;m tired of not being able to go out and live life,&#8217; she later sent Chief Boyce a thank you card, expressing her gratitude for being able to sit outside without fear.

ESS+2
Law Enforcement
J

Jose Rivera

East Chicago PD

Chief Rivera shares how the ResourceRouter platform is transforming the way his officers manage and protect vital resources. Through his leadership, ResourceRouter is not just a tool—it’s a movement toward sovereignty, sustainability, and resilience.

E
Law Enforcement
R

Robert Hassel

Rocky Mount PD

Some of the key benefits of ResourceRouter has helped us to better engage within our community. Our officers are now spending more time in areas they weren&#8217;t regularly spending time before. That&#8217;s visibility that makes a difference. People see us out there. They know that we&#8217;re there to assist in preventing crime and making sure our neighborhoods are safer.

R
ShotSpotter Enables Data-Driven Public Safety in Niterói, Brazil
Success Stories

ShotSpotter Enables Data-Driven Public Safety in Niterói, Brazil

ShotSpotter Alert + Drone Response Help Cincinnati Police Apprehend Suspect
Success Stories

ShotSpotter Alert + Drone Response Help Cincinnati Police Apprehend Suspect

Jacksonville Sheriff&#8217;s Office Use PlateRanger to Identify Gang-Linked Vehicle
Success Stories

Jacksonville Sheriff’s Office Use PlateRanger to Identify Gang-Linked Vehicle

+1 more product